1. Introduction
GenZ Infrastructures LLP ("Company", "we", "our", "us") is dedicated to safeguarding the privacy and personal data of every client, website visitor, and partner. This Privacy Policy outlines our procedures regarding the collection, handling, and security of information obtained through our official website https://genzinfra.com and through our project management operations.
Personal information is never sold to third parties under any circumstances.
2. Information We Collect
We collect the following specific categories of information when you interact with our website or submit consultation/enquiry forms:
Information is collected directly when submitted through consultation forms, contact requests, or during project engineering discussions.
3. How We Use Your Information
We process collected information exclusively for legitimate business and project execution purposes, including to:
- Respond to enquiries: Address questions submitted through contact forms.
- Book consultations: Schedule architectural, civil, and interior design meetings.
- Prepare quotations: Calculate material estimates, BOQ items, and timeline proposals.
- Execute projects: Coordinate site visits, engineering reviews, and subcontractor tasks.
- Customer support: Provide milestone status updates and post-handover guidance.
- Improve website performance: Optimize load speeds, page layouts, and responsiveness.
- Marketing communications: Send updates or promotional materials only with your explicit consent.
5. Analytics
We analyze aggregated, non-identifiable website traffic statistics (such as page views, device types, and geographic regions) to improve user experience and ensure optimal website performance across devices.
6. Third-Party Services
We utilize trusted third-party technical infrastructure services — such as EmailJS for form submission routing and cPanel web server hosting. These providers process technical data strictly under confidentiality agreements to deliver requested services.
7. Data Storage & Security
Appropriate technical and organizational safeguards — including HTTPS encryption, restricted server access, and secure data storage protocols — are used to protect your personal information against unauthorized access, loss, or alteration.
8. Data Sharing
Information is only shared where required to provide requested services (such as project engineering subcontracts) or to comply with applicable statutory laws and government regulations.
9. User Rights
Users may contact info@genzinfra.com at any time to request access to, correction of, or deletion of their personal information, subject to applicable legal obligations.
We will fulfill verified requests promptly in accordance with applicable data protection regulations.
10. Retention of Information
We retain personal information only for the period necessary to complete the project, satisfy accounting/tax requirements, or comply with statutory defect liability periods.
11. Children's Privacy
Our website and services are not directed to minors under the age of 18. We do not knowingly collect or maintain information from children.
12. International Data Transfers
Primary data processing occurs within India. Where cloud services process data internationally, we ensure appropriate security standards are maintained.
13. Updates to this Policy
We may update this Privacy Policy periodically. Any modifications will be posted on this page with a revised "Effective Date" at the top.
14. Contact Information
For any privacy inquiries, data access requests, or policy questions:
Website: https://genzinfra.com
Email: info@genzinfra.com
Address: Shop # 1, MP Road, Opp Adarsh Vidya Mandir, Jaipur, Rajasthan 302012